Did Delta just create the worst economy class on earth?
Starting March 1 2015, Delta will launch five new fare classes — three economy options and two first-class options — which they’re breathlessly calling “innovative multi-cabin experiences.” Frequent...
View ArticleAir travel doesn’t suck. Here are four ways it’s actually gotten better:
Yes, airfare has gone up this year while the size of seats has shrunk. But while the state of air travel may have turned you into a curmudgeon, complaining about overpaying for a cramped spot in coach...
View ArticleEverything you need to know about Delta's new award program:
While most of us were drinking champagne and doing things we hope nobody was sober enough to remind us about the following day, Delta was busy unrolling its updated SkyMiles award program, which went...
View ArticleWi-Fi coming to United regional jets: Where does it leave us?
Perhaps overshadowed by my roommate’s girlfriend’s birthday, yesterday’s in-flight Wi-Fi update—the latest in an ongoing, often comically paced saga—was unveiled to no great pageantry. The update,...
View ArticleOne man found himself alone on a flight. Here's how we hope he spent his time:
One of the biggest flight-delay-related smiles of all time was reported this morning on the face of New Yorker Chris O’Leary, who yesterday found himself alone on Delta Flight 6259 out of Cleveland....
View ArticleHere's what airline CEOs have to say about fuel prices:
Spirit Airlines CEO Ben Baldanza was one of several airline CEOs to sound off on shrinking fuel prices. If you’re like me and making winter escape plans for March, you may be wondering why airline...
View ArticleThe battle of airline amenity kits heats up
In the battle for airline supremacy, United has thrown the latest, softest punch – and it’s a cool-looking tin full of small toiletries. On Thursday, United revealed its 2015 amenity kits will be...
View ArticleWhich airlines serve free booze in coach?
The days of free martinis in coach are long gone. In the selectively-remembered golden age of air travel, wine and spirits flowed freely throughout all cabins on flagship carriers like Pan Am and...
View ArticleNew Amex PointsMatch promo has huge potential for earning/maintaining elite...
American Express already counts Delta, British Airways, and Aeroplan among its airline partners, allowing cardholders to transfer their points direct to airlines to book flights through their...
View ArticleThis is where business travelers spent their money in 2014
Expense management provider Certify has reams of data from the end of last year that offers some compelling proof that on-demand services such as Uber are changing the landscape of business travel....
View ArticleWhat are your passenger rights if your flight was canceled for...
If you’re like me, you’re flight to the Northeast may have been cancelled before any snow has even fallen on the ground (although I guess there are worse places to be “stuck” than Punta Cana, Dominican...
View ArticleHow to cut to the front of the phone line during weather delays and canceled...
Photo by David Baratz, USA TODAY With the worst winter weather in decades bearing down on the Northeast, over 5,000 flights have been canceled. Airlines have issued waivers, so you should be able to...
View ArticleThis is what happened when a Delta pilot got locked out of the cockpit
Photo credit to redlegsfan21 on flickr “Oh man, I’m locked out.” There’s an entire spectrum of consequence in those few words, and you’re probably familiar with the more manageable end of it if you’ve...
View Article5 ways to earn elite status with little or no flying
photo by flickr user, Mighty Travels Even in a world where some airlines (United and Delta) require you to spend a minimum amount on airline tickets in addition to the miles you fly in order to earn...
View ArticleDelta pours Starbucks on all flights worldwide
Delta dips into Starbucks, photo by Starbucks Few kind words seem to be spared for Delta Airlines these days. The 1,777 passenger reviews on SkyTrax, a UK-based airline and airport consultancy, reviews...
View Article5 credit cards for every type of traveler
Photo courtesy of Sean MacEntee via flickr There are multiple benefits to consider when selecting a travel credit card: sign-up bonuses, points per dollar spent, miles that don’t expire, lack of...
View ArticleDelta cements standing as America's worst miles program by removing award...
transcontinental economy comfort, photo by Delta Just when you thought Delta’s frequent flyer program couldn’t get any more baffling (or worthless, as its nickname “skypesos” attests to), customers...
View ArticleQatar Airways chief calls mistreatment of female flight attendants “a load of...
Qatar Airways flight attendant, photo by Yahoo Finance Canadavia Flickr However bad flight attendants may get it from a fuselage-full of cramped and compressed passengers (at least in economy), it may...
View ArticleDelta spins PR by promising your checked bag will arrive in 20 minutes, but...
Baggage carousel, photo by Kenneth Lu via Flickr The PR room at Delta Airlines must be a challenging place to work these days. Considering the seemingly constant flow of bad press, most recently coming...
View Article7 things you need to know in case the airline loses your luggage
Photo: TheeErin/Flickr There’s a unique kind of relief that floods your body when you see your suitcase slowly rotating toward you on the baggage carousel, coming back like a loyal pet (or a cold...
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